Diagnostic and Functional Dependencies of Credibility

This is an inquiry into the “actionable credibility” of information values in informing and how it depends on indirect attributes of information quality. Empirical survey-based research by Wang and Strong (1996) ignores the multidimensional aspects of credibility. Studies that ignore them may produce unreliable results. Most publications discuss quality attributes as independent factors. This paper identifies and describes the ignored dependencies with regard to credibility. To yield research results of a more lasting validity, one must go beyond empirical studies. This inquiry continues the development of a theoretical model of operation quality requirements of data and information values as proposed by Gackowski (2004, 2005a, 2005b).